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Reviews
Have you had a good experience with A1A Solar? We would love to hear from you!
Trustindex verifies that the original source of the review is Google. A1A is a solid serious company. Move in to my house that already had Solar panels, a few micro converters went bad after 10 years but they follow up with a warranty claim straight to the supplier(enphase). I am very happy, and I highly recommend them. Jay was my contact and he toke me every step of the way and make the process very smooth, Great communication. Update 02/25/2025. We are doing business again, they ate really good at upholding the warranty, labor I think is competitive considering todays economy. Carlos and his crew were very professional and Jay is always ready to provide support.Trustindex verifies that the original source of the review is Google. After researching multiple solar companies, we ultimately chose A1A Solar, and we couldn’t be happier with our decision! From start to finish, their professionalism, expertise, and attention to detail stood out above the rest. The team was knowledgeable and helped us understand the entire process, from installation to battery backup options. A special shoutout to Jay, who provided outstanding customer support. He was always available to answer our questions and made sure we felt confident in our investment. The installation was smooth, on time, and exceeded our expectations. Now, we’re enjoying the benefits of clean energy and peace of mind knowing we have a reliable backup system. If you’re considering solar, A1A Solar is the way to go! Highly recommended.Trustindex verifies that the original source of the review is Google. Jay from A1 reached out to me to let me know my system wasn't operating. I had not checked it in awhile and was thankful to get his call. He helped me recycle the system and rechecked it for me. This was all on his time over the phone. I can't say enough about this company's service or Jay. Truly great if you need help and your system is under warranty from another provider.Trustindex verifies that the original source of the review is Google. This company did a great job repairing my solar system. I will definitely use them again. I probably should have used them in the first place.Trustindex verifies that the original source of the review is Google. Updating this review for the feedback and support from Jay. Though there are no alerts, I can check the daily status from the app. ******* There needs to be an alert to the consumer or AIA when Enphase is not reporting power produced. Thanks to Robin for helping to troubleshoot and get onsite support when needed.Trustindex verifies that the original source of the review is Google. Update: SHOP AROUND FOR A MORE CUSTOMER ORIENTED COMPANY TO PROVIDE THE BEST VALUE. I contacted A1A Solar via online trouble ticket due to a failed inverter on my solar system on my newly purchased home. Jay contacted me promptly after submitting my online request for service and identified the issue remotely. Subsequently I was informed there would be a $300 transfer fee to monitor my solar edge invertor. This was a simple code provided by the manufacturer of the invertor (Solar Edge) as the monitoring is through the solar edge app not A1A. Other companies would provide this free of charge so shop around. The inverter was covered under warranty and arrived in a timely manner. However, the labor was not covered and I was charged over $500 for the installation of the invertor. The technician, Carlos, was professional and knowledgeable in answering my questions and had the inverter swapped out in under an hour.... With a hypothetical $100 service call that is $400 in labor.... to be fair, he did have another person with him (not needed) so $200/labor hour. Another company notified me they would have completed the work and inspected the system for $300. Shop around. Lastly, I inquired about adding a whole home battery to my system. I received the quote promptly for a Tesla Powerwall 3 and decided this time to get a few other quotes. A1A's quote included the 30% tax credit in the final price which can be misleading. Additionally, the representative claimed there was an expected supply shortages from Tesla and i would need to place my order soon to ensure availability. I requested supporting documents that supported that claim and he stated it was a verbal notification. All of this combined left me with a very unfavorable opinion about the company and their commitment to providing their customers with the best value. Shop around.Trustindex verifies that the original source of the review is Google. Bought a house with solar panels. I did not know what A1Asolar could do until I needed help. Jenny Sotto is my account representative and got me set up. I had to transfer the warranty to me and am now set for the rest of 17 years left. Carlos reset the inverter to work on my LAN. Carl fixed a roof leak. I feel much better now about the PV system.Trustindex verifies that the original source of the review is Google. Jay and Warren were quick to diagnose and repair a faulty combiner on my solar array. Highly recommend!Trustindex verifies that the original source of the review is Google. What a relief to find a courteous professional operation like A1A Solar after the deadbeats at Guardian abandoned me. Rose and the entire team put me at ease. I wish they were my team from the beginning, however I am so glad I found them.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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10418 New Berlin Rd #223
Jacksonville FL 32226